Legal & policies
Everything that governs your use of EagleEnforce™, and everything that explains how the monitoring works, in one place. If you are a dealer who found us in your server logs, start with For dealers.
Last updated: September 10, 2026
The agreement
Terms of Service
The contract: accounts and roles, acceptable use, who is responsible for your MAP policy, monitoring accuracy, billing, liability and governing law.
Privacy Policy
What we collect from visitors, account holders and on our customers' behalf; who processes it; how long it is kept; and how to exercise your rights.
Refund & Cancellation Policy
Trials, monthly and annual subscriptions, renewals, cancellation, upgrades and downgrades, billing errors, chargebacks and statutory rights.
How the monitoring works
How we collect data
The rules we do not bend: public pages only, robots.txt honoured, a crawler that identifies itself, no proxies, no CAPTCHA solving, no logging in.
EagleEnforceBot
What the crawler is, what it reads, how it behaves, and the exact robots.txt rules that limit or block it.
For dealers
If a brand you carry uses EagleEnforce: what is read from your store, what is never done, how to opt out, and who to ask about a notice.
Security and choices
Security
Roles and seats, second-factor verification, encryption, audit logging, backups, US hosting, and how to report a vulnerability.
Privacy choices
Change your cookie and analytics choice for this website at any time. Global Privacy Control is honoured as an opt-out.
Acceptable use
What you may not do with the Service. Section 5 of the Terms of Service rather than a separate document, so there is one authoritative version.
Questions about any of these documents?
LaFountain Design, doing business as EcommEagle®, 170 Highland Rd, Ste 1, Massena, NY 13662, United States.
Email support@ecommeagle.com or use the contact page. For billing questions, see section 17 of the Refund & Cancellation Policy. Never send passwords, full card numbers or store credentials by email.
EagleEnforce is software for running your own MAP programme. It does not provide legal advice, and nothing on these pages is legal advice. Your brand determines its MAP policy and its enforcement process.